Shipping policy

Shipping Policy

Last Updated: December 17, 2025

At Pavya, we pour love and care into every garment. Whether it is a hand-block printed Kurti or an embroidered Gown, we ensure it travels from our Jaipur workshop to your doorstep safely and securely.

1. Domestic Shipping (within India)

We deliver to almost every pincode across India.

  • Processing Time: All domestic orders are packed and dispatched within 2-3 business days of placing the order.

  • Delivery Timeline: Once shipped, your order will typically reach you within 5-7 business days, depending on your location. Metro cities usually receive orders faster.

  • Shipping Partners: We work with trusted logistics partners (like Delhivery, BlueDart, Xpressbees) to ensure safe handling.

2. International Shipping

We are proud to bring the colors of Jaipur to the world.

  • Processing Time: International orders require additional quality checks and paperwork. They are processed and shipped within 3-4 business days.

  • Delivery Timeline: Delivery typically takes 15-20 business days depending on the destination country and customs clearance procedures.

  • Customs & Duties: Please note that for international orders, any customs duties or import taxes levied by the destination country are the responsibility of the customer.

3. Order Tracking

Once your order leaves our facility, you will receive a notification via Email and SMS containing your unique tracking number and a link to track your package in real-time.

4. Delays & Exceptions

While we strive to meet the timelines above, please note that delays may occur due to:

  • Peak festive seasons (Diwali, Eid, Wedding Season).

  • Unforeseen circumstances like extreme weather or transport strikes.

  • Public holidays. We appreciate your patience and understanding in such situations.

5. Incomplete Addresses

Please ensure you provide a complete and accurate shipping address (including House Number, Landmark, and Pincode). Pavya is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.

6. Contact Us

If you have any questions regarding your shipment or need to make urgent changes before the order is dispatched, please contact our support team immediately:

  • Email: support@pavya.in

  • Mobile: +91 7014362805

  • Address: Behind Gogiya Petrol Pump, In front of Jaipur International Airport Terminal-1, Jaipur, Rajasthan, 302029, India.